United Kingdom

Self-Service Kiosk Case Study - Visual Display Queueing System for a Hotel



eTILE Series


  • Stylish design
  • Easy set-up
  • Peripheral options

Kiosk Device Features

  • Handles shock and vibrations with ease
  • Tamperproof design
  • IP65 dust- and waterproof design

Self-Check-iIn Visual Display


Visual Display had the challenge from a hotel client to make the queueing system they used to check-in more efficient. The system consists of an eTILE 19M-FW and a 10’’ display at the hotel desk itself. The end-customer required a solution with an easy installation, Wi-Fi options to reduce the number of cables and a system that can play videos to increase sales.

Hotel Queueing System


The system consists of an eTILE 19M-FW in the lobby and a 10’’ display at the counter. The 19’’ AOPEN screen is connected to a printer, which prints your number as soon as you tap the screen. On the 10’’ display the number on call will show. The computer of the desk clerk shows a simple system in which a simple click next for the next person in line ensures a smooth and efficient queue.


If you're interested in finding out more about how you can use visual display self-service kiosks for your hotel or business, check out our full range of digital signage hardware players. Alternatively, you can drop us an enquiry at request@aopen.com, or call our team + 31 (0)73 646 6400 - we'd be happy to help!