AOPEN Website Privacy Policy


About this Website Policy


This website policy applies to this website, which is operated on behalf of AOPEN Inc. and its affiliates (hereinafter “we”, “us” and “our”). 

We commit respect and protect your privacy.  This AOPEN Website Privacy Policy (hereinafter, “Privacy Policy”) hereunder is to inform you of our online information practices, our practices concerning the collection, storage, processing, transfer and use of personal information, and the choices available regarding the collection and use of your personal information. This Privacy Policy governs your access of our service, regardless of how you access it, and by using our service you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

To the extent permitted by applicable laws, we may provide, assign and/or transfer your information to our affiliate and/or contractor to collect, store, process and utilize.  Any of our affiliate and/or contractor receives your information shall be bound by this Privacy Policy.

We reserve the rights to amend this Privacy Policy at any time; we encourage you to review this Privacy Policy from time to time as well.  Any change or amendment of this Privacy Policy will be in effect from the date and time we post on our website.


Collection and use of personal information


While we do not generally require that you provide us with individually identifiable information in order to visit, access or use our website, at times we may ask you to provide us with personal information that is associated with individually identifiable information, such as your e-mail address, name, mailing address, telephone number, demographic information, or persistent identifier (such as user name and password). Providing us with personal information aforesaid allows you to use our services provided on our website.   We will only collect personal information which is reasonably necessary for, or directly related to, our services, online functions or activities.


Sensitive information


Sensitive information is any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.

We will not ask you to disclose sensitive information, and request you DO NOT provide us with such sensitive information. Nevertheless, if you voluntarily provide sensitive information to us, such sensitive information will also be captured and stored and will be used only in accordance with this Privacy Policy.


Information from third parties


Our website also contains links to the websites of third party providers (Third Party) of goods and services (Third Party websites). If you have accessed Third Party websites through our website and if Third Party collect information about you, we may also collect or have access to that information, including but not limited to, cookies, information about your preferences or any information you have provided, as part of our arrangements with Third Party.

Please understand, any policy, disclaimer, terms and conditions and/or notification on our website are applicable to our service and/or our website only.  We will not share any information you provided us directly with Third Party websites unless we have your consent.  We are not responsible for any information, content or policies of Third Party websites that linked to/from our website.  We encourage you to review the privacy policies posted on Third Party websites for details. We do not warrant or support any information, content or policies given on any website that is not controlled by us.


Advertising and tracking


When you view our advertisements on a Third Party website, the advertising company uses ‘cookies’ and in some cases ‘web beacons’ to collect information such as:

  1. the server your computer is logged onto;
  2. your browser type;
  3. the date and time of your visit; and
  4. the performance of their marketing efforts.

When you access our website after viewing one of our advertisements on a Third Party website, the advertising company collects information on how you utilize our website (e.g. which pages you view) and whether you complete an online application.




We use ‘cookies’ to provide you with better and more customized service and with a more effective website.

A ‘cookie’ is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your internet browser.

We use cookies for different purposes such as:

  1. to allocate a unique number to your internet browsers;
  2. to customize our website for you;
  3. for statistical purposes;
  4. to identify if you have accessed a Third Party website; and
  5. for security purposes.


IP addresses


Your IP address is the identifier for your computer when you are using the internet. It may be necessary for us to collect your IP address for your interaction with various parts of our website.


Online applications


When you send a completed online application to us, we retain the information contained in that application.  We are able to then use that information to provide any services (including but not limited to financial services) that you require.

You can also suspend and save online applications, so you can complete and send the applications at a later time. If you suspend or save your application, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. Online applications that have been suspended or saved may be viewed by us in accordance with this Privacy Policy.


Security of information


The security of your information is very important to us.

Only our limited employee and our authorized third party may access to your information on a need-to-know basis for accomplish their work. It is our policy to maintain the integrity of any information you provided in our possession. To prevent security breaches, we use several security techniques and regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the internet can be guaranteed as totally secure.

We take all reasonable steps to protect the information in our systems from misuse, interference, loss, and any unauthorized access, modification or disclosure.

If we no longer require your information, and we are legally permitted to, we will take all reasonable steps to destroy or de-identify the information.

We take reasonable steps to preserve the security of cookie and personal information in accordance with this policy. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).


Direct marketing


We will not use or disclose sensitive information about you for direct marketing purposes unless you have consented to that kind of use or disclosure.

We may use your information (other than sensitive information) for direct marketing purposes.  If you do not wish to receive direct marketing communications from us or from other organizations, or wish to know the source of the information being used, you may submit a request to legalau@aopen.com.  We will respond to your request as soon as practicable.


Children's Guidelines


We will NOT collect online contact information from children or juveniles (as defined by local requirements), and if we learn that we have personal information about a child or juveniles, we will delete it from our systems. W encourages parents or guardians (including other legal representatives) to spend time online with their children and to participate in their online activities. Children or juveniles are eligible to use our online sales transactions services ONLY with a parent’s or guardian's consent to and payment for the transaction, or to the extent permitted by applicable law. If you are a child or a juvenile, you are required to get the permission of your parents or guardians in order to complete certain transactions on this Website.


Users from Taiwan:


If you are a user from Taiwan, we hereby draw your attention to the following in accordance with the relevant law and regulations of Taiwan:

A.  We will maintain and, when necessary, use your personal information from the time when you provide it to us through any means until you request us to delete it. The geographical scope of our use of your personal information is limited to Taiwan, the jurisdiction in which you locate and the place where our subsidiary operates only.

B.  You may exercise the following rights with respect to your personal information pursuant to the Personal Data Protection Law:

•  any inquiry and request for a review of the personal information (fees apply depending on each individual case);

•  any request to make duplications of the personal information (fees apply depending on each individual case);

•  any request to supplement or correct the personal information;

•  any request to discontinue collection, processing or use of personal information; and

•  any request to delete the personal information.

C.  The servers providing online services process and store an enormous amount of information each day and keep a record of the processing performed. These computer records are called “log files”.  After the information in the log files has been processed, it is stored and blocked from further access. Until the information is stored, your account information may remain in our active server log files.

D.  If the data which you provide contains the personal information of any third party, you confirm that such third party has knowledge of the rights under this Privacy Policy, and guarantee that you have obtained the consent of such third party and authorize us to use the personal information of such third party in accordance with this Privacy Policy.

E.  If you decline to provide, or request us to cease using and processing or request us to delete, your personal information, we will be unable to contact you for the relevant matters regarding our Service, keep a record for future inquiry, provide you with the latest information of the our Service or conduct customer review, and we may not continue our Service and shall not be responsible for any losses arising therefrom.

F.  In the event that the personal information which you provide to us is insufficient to confirm the authenticity of your identity, or that it is the result of any false identity or identity theft or is unreal, we are entitled to terminate our Service to you. We apologize for any inconvenience caused as a result thereof, if any.


Users from the European Union:


Where the information provided by you is transferred by our affiliates in the European Economic Area (“EEA”) or Switzerland to our subsidiary or agent outside of the EEA or Switzerland, appropriate steps are put in place to provide adequate protection for the data. Please note that this Privacy Policy does not apply to data and information that you save to the cloud storage services if the data and information are stored in a server outside of Europe. In such case, you are solely responsible for and assume all risks associated with your storage of your data outside of Europe.


Users from Outside of the United States:


If you are visiting our website from outside of the United States or otherwise contacting us from outside of the United States, please be aware that your personal information may be transferred to, stored or processed in, the United States, where many of our servers are located. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using our Service, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.


How to Opt-Out of Our Use of Your Personal Information:


You may, at any time, opt-out of our use of your personal information by contacting us. We will remove your personal information from our database(s) as soon as reasonably possible.


Policy Governing Use; Changes to Privacy Policy:


This Privacy Policy shall be written in various languages. In the event of any inconsistency in this Privacy Policy between the English version and any other version, the English version shall prevail. The terms of this Privacy Policy will govern the use and any information collected while it is in place. We reserve the right to change this Privacy Policy at any time and we therefore encourage you to check our website from time to time for update. Changes to this Privacy Policy are effective at the time they are posted to our website.


Your Rights and Questions:


In connection with processing of your personal data, you have certain rights:

Ÿ  You have the right to obtain confirmation as to whether or not your personal data is processed as well as to which personal data is processed.

Ÿ  You have the right to be informed of (i) the source of your personal data; (ii) the purposes and methods of the processing; (iii) the data custodian’s identity; and (iv) the third-party entities or categories of entities to whom or which the personal data may be communicated.

Ÿ  You have the right to obtain: (i) updating, rectification or integration of your data; and (ii) erasure, anonymization or blocking of your data if processed unlawfully.

Ÿ  You have the right to object, in whole or in part (i) on legitimate grounds, to the processing of your personal data, even though the data is relevant to the purpose of the collection; and (ii) to the processing of your personal data, where it is made for the purpose of sending advertising materials or direct selling, or else for the performance of market or commercial communication surveys.

For any questions or comments regarding this Privacy Policy or our website, please contact us at dpo@aopen.com